Monthly Service Manager

Revolve Monthly Service Manager is a global, web-based software application built specifically for introducing and managing month-to-month extended services for large multi-store, multi-regional retail organizations which utilize their own point-of-sale service SKU system. Monthly Service Manager enables retailers to offer their customers cost effective alternatives to their existing traditional multi-year extended warranty offerings.

Unique features of Revolve Monthly Service Manager:

  • Capability to offer monthly or less frequent billing by service
  • Patent-pending pricing features to offer customers intro, loyalty and service continuation promos
  • Retailer sales rep commissions generated based on retailer commission method
  • One credit, debit or statement bill for multiple customer services
  • Reporting tools to analyze services performance by region, country, store, sales rep, products and service type

Revolve Monthly Service Manager Features and Benefits

A month-to-month extended services capability will help large retailers grow warranty attach rates by acquiring customers that have traditionally declined extended warranties:

  • Customers who have never tried extended services: built-in intro pricing and the capability to control the warranty duration give customers the incentive to try extended services
  • Customers who don’t want to pay high up-front prices: low monthly prices are a fraction of the cost of other warranties available
  • Customers who switch products frequently: can cancel their services when they replace their products

Revolve Monthly Service Manager is a highly scalable, on-demand software application which manages the monthly transactions of large multi-national retailers. Hosted by Revolve, it eliminates the need for retailers to install, maintain or upgrade any hardware or software. It runs on the latest, fully redundant hardware in a secure hosted facility. Revolve's application has the flexibility to work with data from both the retailer and their current warranty administrator, making it convenient to launch a month-to-month extended service program.

Revolve's pay-per-transaction software business model demonstrates the commitment and the confidence we have towards large retailers' success in selling month-to-month extended services. Revolve only gets paid when extended services are sold and maintained! Since Revolve's fees are based on the volume of monthly-service transactions processed, the retailers’ costs become truly variable with the usage and success of the program. Best of all, there are no up-front investments in software and hardware.